Examples of 'resolution rate' in a sentence
Meaning of "resolution rate"
This phrase pertains to the measurement of the number or percentage of cases or issues that are successfully resolved or settled within a specific period. It is often used in customer service or support contexts to evaluate the efficiency and effectiveness of resolving customer complaints, queries, or problems
How to use "resolution rate" in a sentence
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resolution rate
First call resolution rate.
Secure methodology for increasing the first-contact resolution rate.
For the resolution rate.
We are committed to “ refer with certainty ” to achieve a higher first contact resolution rate.
The First Contact Resolution rate presents many important advantages for customers and the company.
Doing so can dramatically shorten the length of calls, while increasing the problem resolution rate.
The First Contact Resolution rate can vary vastly between industries and different customer service teams.
According to current benchmarks, the global average First Contact Resolution rate is around 70 %.
As a result, the resolution rate may increase in the next reporting period.
According to one research report, the average first contact resolution rate is 70 %.
Lenovo's first call resolution rate has increased drastically following the introduction of the Remedy suite.
In regard to CPP / EI disputes, the administrative resolution rate improved to 77 %.
The average resolution rate for SOLVIT cases was 83.
Over the past five years, the average resolution rate for SOLVIT cases remained stable at 80.
The resolution rate for palmar sweating was 100.
See also
This resolution rate is 2.4 times faster than in placebo controls.
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The mortality rate is certainly on the rise
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